Upheal vs Mentalyc: Which AI Therapy Notes Tool Is Better?

Where Upheal Wins

• Session analytics: Upheal's talking ratio, sentiment tracking, silence detection, and cadence measurement are unique. No competitor offers this level of session-level analytical data.
• Free tier: Unlimited basic notes at $0/month vs. Mentalyc's 14-day trial. Lower risk to try.
• Built-in EHR: Upheal includes EHR functionality. Mentalyc is notes-only and requires a separate EHR.
• Platform flexibility: Chrome extension works with any video platform.

Where Mentalyc Wins

• Template variety: 20+ therapy-specific templates vs. Upheal's standard SOAP/DAP/BIRP/custom. If you use EMDR, psychodynamic, or other modality-specific documentation, Mentalyc has you covered.
• Input flexibility: Four input modes (live recording, file upload, dictation, typed summary) vs. Upheal's two (Chrome extension, in-app recording).
• SOC 2 Type II: Higher security certification than Upheal has publicly demonstrated.
• Alliance Genie: AI therapeutic alliance insights — a different kind of analytics than Upheal's session dynamics data.
• Treatment plans: AI-generated treatment plans with SMART goals. Upheal doesn't offer this.

Our Recommendation

Choose Upheal if: You want session analytics for clinical reflection, prefer a free-to-start option, or need a built-in EHR. Best for therapists who care about understanding session dynamics, not just documenting them.

Choose Mentalyc if: You need modality-specific templates (especially for EMDR, psychodynamic, or specialized approaches), want SOC 2 Type II certification, or prefer multiple input methods. Best for therapists who value documentation flexibility over analytics.

Both tools lack peer-reviewed clinical validation of their AI accuracy. Neither has published studies comparing their note quality to human-written notes. This is a gap across the entire AI therapy notes category.